Pro Purchase Rules/Terms & Conditions

Thank you for choosing La Sportiva products! We appreciate your support, and we pride ourselves in being your brand of choice for outdoor or indoor pursuits. 

La Sportiva is pleased to make its products available to qualified outdoor industry professionals and La Sportiva dealer employees at a special discounted price. We offer this program as an incentive to use our products and pass on your knowledge and experience. In return for the privilege of using this program, we ask that you follow these rules:

  1. Purchases are for your personal use only. This is not for friends, family or for resale. Violation will result in loss of pro purchase privileges. (On occasion, we may invite you to buy a gift for friends or family).

  2. DO NOT go to a store to find your size. Violating this rule will result in immediate revocation of your pro account.  

  3. DO NOT discuss pro pricing with anyone.  Violation of this rule will result in immediate revocation of your pro account.

  4. DO NOT return products to retailers. Returns must be sent to our facility in Boulder, CO in factory fresh condition.  Please click here for our warranty and return policy, including how to submit a request for a return authorization number (RA#). No exchanges. To return for a product refund, submit a return request by clicking here, then you can place a new order! We do not pay for return shipping.

  5. The goal of the program is to get you into our products because you are awesome and you deserve a deal. Your job is to talk favorably about La Sportiva products, recommend them to people and direct them to a local retailer.

  6. Pro purchase access is a privilege and not a right!

  7. We love our pro customers, and we are always trying to provide the best service to you.  Sometimes we have huge influxes of orders and we get a little delayed in processing. Our goal is to process all orders once they are received within 3-5 business days.  

  8. Please review retail prices and product availability at www.sportiva.com. Retail prices are based on full MSRP in USD; discount cannot be combined with any other offers. 

  9. Product is subject to availability. In stock items will ship and any remaining item(s) will be canceled. No backorders allowed.

  10. Orders will ship via ground service, no expedited freight.

  11. Please check your shipping address for accuracy before placing your order. Address changes are not allowed, and orders may be cancelled due to invalid addresses. 

*We have a Factory Retail Store in Boulder, CO.  You are more than welcome to go there to find your size. The location is 3850 Frontier Avenue, Suite 300, Boulder, CO 80301.